Trades Success Club is a trading name of My Home Improvement Hub LTD (www.myhomeimprovementhub.com).

1. Introduction

Trades Success Club ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, company name
• Profile Information: Trade specialty, years of experience, bio, location
• Financial Information: Bank account details for commission payments
• Communication Data: Messages, forum posts, event bookings
• Usage Data: Activity logs, page views, feature usage
• Media Files: Profile photos, forum images and videos

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process event bookings and payments
• Facilitate lead sharing and referrals
• Enable member-to-member communication
• Send important notifications about events, leads, and platform updates
• Process commission payments
• Improve our platform and develop new features
• Ensure platform security and prevent fraud

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Other Members: Your profile information is visible to other members to facilitate networking
• For Lead Sharing: When you share or receive leads, relevant contact information is shared
• Service Providers: We use third-party services for payment processing, email delivery, and hosting
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (GDPR/UK GDPR)

Under UK data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data ("right to be forgotten")
• Restrict processing of your personal data
• Data portability
• Object to processing
• Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal or regulatory purposes.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us through the platform's support channels.